!!Customer-Guide!!-Does Aeromexico have a cancellation policy? · Customer Self-Service proart1.microsoftcrmportals.com
Yes, Aeromexico has a cancellation policy that varies based on the type of ticket purchased. For most standard fares, cancellations are allowed, but fees may apply depending on the fare class and when the cancellation occurs. If you cancel within 24 hours of booking and your flight is scheduled to depart at least 7 days later, Aeromexico typically offers a full refund, in line with U.S. Department of Transportation regulations.
For non-refundable tickets, cancellation fees will apply, and the remaining amount may be issued as a credit for future travel, subject to the airline’s terms. If you cancel closer to the departure date, the fees can increase.
Aeromexico also provides flexibility through its "Flexible Fares," which allow for cancellations with less penalty, as well as the option to change travel dates without fees.
It’s always best to check the specific terms for your ticket type or contact Aeromexico directly for up-to-date information on cancellation options.
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